What is GDPR? How Osilovac d.o.o. uses your personal data?

From 25 May 2018 a new framework for management and protection of personal data in all EU member states is in force.

General data protection regulation (known as GDPR) brings new rights for individuals and a series of strict obligations for companies such as OSILOVAC d.o.o. , which hold and process your personal data.

Acquiring and maintaining trust of our clients and business partners has always been priority for our company OSILOVAC d.o.o. We welcome positive changes introduced by GDPR.

New European laws enable greater control for individuals over storage and use of personal data.

What does GDPR mean for you?

Personal data are all information that relate to a person who can directly or indirectly be identified through identification.
Examples of identifiers include names, addresses, identification numbers, network identifiers (including IP addresses) as well as  one or more factors that define a person such as cultural, social, genetic, physical and economic information.
Individuals have rights over their personal data such as the right to deletion, limitation of processing and the right to request a copy of all data.

What does GDPR mean for OSILOVAC d.o.o.?

OSILOVAC d.o.o. has collected data through contact form, personally and through other methods.
We use these data to continue to provide you with excellent service, for example to adjust sent data to your needs.
Data are always used fairly, appropriately and in accordance with our Privacy statement.
Under new guidelines, consent to collection and use of personal data must be specific, informative, unambiguous and voluntary. If users have not given us their consent, we may not use their data for  marketing purpose.
In case of violation of the rules, Osilovac d.o.o. will face serious legal consequences. Be convinced that we take your privacy and use of any data very seriously.
Please find detailed information in our Privacy statement.

Privacy statement

OSILOVAC d.o.o. undertakes to protect your personal data according to EU GDPR.
OSILOVAC d.o.o. understands the importance of privacy protection, safety and data protection for users of our services and all persons who are in contact with us. It is therefore our goal to offer protection for all our operations and to implement consistent policies and procedures. Protection of your privacy is very important for us. Your collected data will only be used with your prior consent. We guarantee to you that all these data will be processed in line with current Croatian law and our goal is to provide best practice on the Internet, including compliance with provisions contained in the law on personal data protection.
This Privacy statement informs you about our protection practices and possibilities to choose how to collect and use information about you, including data collected from your Internet activities for information purposes.
This Privacy statement refers to all websites of OSILOVAC d.o.o. , domains, services and all our employees.
Please check periodically the Privacy statement –Privacy policy (hereinafter the Statement) for possible changes that will be displayed on the site.

Purpose of collecting personal data
We collect personal data primarily to ensure provision of requested services and the most efficient response to your inquiry. 

Data covered by the statement system
Name and surname, date of birth, address, e-mail, phone number or/and fax number, PIN, other data exchanged with us that you wish to remain secret.

How we protect your personal data
-we take appropriate measures regarding security of sensitive data about you.
-we will never store your personal data in our systems for longer than is necessary to achieve the goal of maintaining this information.
-if you inform us that your data are incorrect or out of date, we will update them immediately.
-you have a right to request a copy of  your stored personal data.

Duration of the Statement
At the time of submitting your data, you agree to contact us and thus give us the right to process your personal data in accordance with specific purpose. Protection of privacy of your data is permanent.

Contents of the statement
We collect and process your data in accordance with provisions of the General data protection regulation, EC 2019/679. We will store collected data in an appropriate manner and ensure their confidentiality. We will not pass on collected data to third parties without your express permission. We collect only those personal data that are voluntarily provided to us.
We do not request from you to send us above data to enable you  access to our website and we do not request that you reveal more data than is necessary to participate in certain activity on our website.
OSILOVAC d.o.o. will not send you unwanted mail.
OSILOVAC d.o.o. is not responsible for accidental error or error due to force majeure or other objective circumstances that cause accidental breach of guaranteed protection of your data, but guarantees that the error will be eliminated, as soon as possible. 
We do not sell, transfer or disclose personal data that we collect to anyone outside Osilovac d.o.o. without your permission.

Confidentiality of data
We want to make it clear that when you visit this site, your personal data remain confidential, unless you want to voluntarily disclose it to other parties.

A person has the right to inspect collection of personal data, demand access to personal data, change them, the right to repair, forget, limit processing, objection and transfer of data and may at any time revoke consent to use of personal data, demand change of data or erase them form database.
You can do that by sending a request in writing or in person at our address.

Use of cookies
To facilitate browsing of our websites, our global network servers may use cookies. These are very small text files that the server places on the user's computer  in order to monitor selection of individual language variants of our pages, as well as when entering parts of the pages that require entering a username or password. Cookies can not be used to run programs or install viruses on your computer.  Cookies set by our Internet server are automatically deleted from your computer at the end of session, i.e. the moment you leave your site.  Viewing our pages is also possible without use of cookies, if your Internet browser is set up in this way.

When you send us electronic mail (e-mail) with personally identifiable data, either by e-mail with a question or comment, or by the form you provide  to us by  e-mail, we use that information to fulfill your request.

We do everything in our power to ensure that all redirects from our website point to websites that do not contain illegal and/or harmful content. However, pages and online addresses change quickly and we can not always guarantee the content of every address we direct you to. If you have any questions of concerns regarding our Statement, or regarding your experience with this website, please contact us.

Changes and termination of terms of use
OSILOVAC d.o.o. reserves the right to modify or terminate all or any part of this website and terms of use at any time. Changes take effect upon posting at this address or when users are notified.

If you are a user of our services or are about to become one, you fully agree and accept all the above items of our privacy policies.

- privacy protection
- online purchase (banks, post offices, Internet banking, cards etc.)
- cookies (information in packages)
- copyright of company OSILOVAC d.o.o.

The content on enosophia.hr website and protection of privacy are owned by company OSILOVAC d.o.o. It is strictly forbidden to copy them, distribute to third parties without express  permission of company OSILOVAC d.o.o. (further: OSILOVAC d.o.o.) .


OSILOVAC d.o.o. undertakes to use all your personal data submitted in orders, offers etc only for the purpose of creating an account, contacting you  and for other similar purposes.

All data in the order processing are protected by SSL protocol, which means that your personal data are protected during sending and processing of order by security protocol (SSL). In that way we guarantee the confidentiality of information and their secure transmission to the company OSILOVAC d.o.o.

OSILOVAC d.o.o. undertakes to protect all your personal data and not to use it for other purposes.

OSILOVAC d.o.o. undertakes not to sell, rent or share your data to third parties without your consent.

Exceptions are: domain registration (where user data must be submitted in order for domain to correctly and fully registered by in your name or company), program  and SSL certificate registration, needs of state institutions of the Republic of Croatia (only based on official order), and needs of OSILOVAC d.o.o. company's bookkeeping service.

In case of investigation of state institutions of Republic of Croatia , legal dispute or lawsuit, based on official order, the user of the wesbsite is obliged to provide access to administration of its website, requested data, RAW logos, MySQL bases, tables, applications etc. For uninterrupted investigation, The user has literally all necessary administrative rights to, without our help and intervention of company OSILOVAC d.o.o., provide access to content  in question.

ONLINE PURCHASE (banks, post offices, internet banking, cards etc)

Purchase through official website enosophia.hr of company OSILOVAC d.o.o. is secure, protected by secure encrypted protocol (SSL) and we have provided  all necessary certificates for online purchase. 

OSILOVAC d.o.o. does not record credit card numbers in bases , or CVC number or date of issue of your credit card.

In that way we guarantee  the confidentiality of data and their secure transfer to company OSILOVAC d.o.o.

OSILOVAC d.o.o. pays special attention when processing all orders, so please pay attention to our official certificates, which also guarantee that purchase through our website is safe!

We also ask you to pay special attention to whether you are on protected sites such as:

  • Website MUST have an official certificate;
  •  If there is a yellow padlock in the lower right corner;

If above conditions are met, the purchase is safe and you can continue shopping!

We currently accept following payment methods:

classic (offline) payments (e.g.payment slip ) via banks, post offices, Internet banking, FINA ETC.

All payments are charged exclusively in Croatian currency. (EUR)

OSILOVAC d.o.o. offers a lease period of our services for 12 months.

All prices showed on our websites include VAT and we are obliged to show  VAT on all our invoices. 

For each leased service, after visible payment , i.e. verification of card authorization, OSILOVAC d.o.o. undertakes to issue you an official invoice via e-mail issued electronically and is therefore completely correct and valid. At your request invoice can be delivered by post with our seal and signature of the owner of the company.

OSILOVAC d.o.o. undertakes to activate and deliver all services within 24 hours and no later than 48 hours, if it is visible on our account and authorized by  the bank.